Conflict of Interest for Paralegals and Lawyers

MacDonald Estate v. Martin, (1990) 3 S.C.R. 1235


This case is one of the foundational Canadian cases on conflicts of interest, confidentiality, loyalty, and the ethical obligations of lawyers and paralegals. People working in the legal professions need to understand the case and what it means to their career. You need to understand more than the particular litigation relating to the case at hand. It defines why the legal profession imposes unusually demanding ethical standards on lawyers and paralegals, who can work on a client case and why.


The Supreme Court's decision is particularly important for understanding the proposition that professional ethics are not merely rules about avoiding actual misconduct. They are rules designed to preserve public confidence in the administration of justice and the legal professions in particular. 


Your lawyer or paralegal is fighting for your rights, as a client it is why you engaged them in the first place. Going to a legal professional requires that the clinet provide confidential or secret information which the legal can never reveal during their lifetime. for example when the murderer is found not guilty then they wisper in the ear of their lawyer "only you and I know I did it," this statement can never revealed even after the client's death.


Decision of the Supreme Court of Canada


The decision made in tha case MacDonald Estate v. Martin, (1990) 3 S.C.R. 1235 comes from the Supreme court and is based in realiity. It needs to be broken down to be understood in context.


The fundamental problem: confidential information


The challenge is that a client provides confidential information during the course of their case, there is also a reality that people do move from job to job, including lawyers and paralegals. most of the tiem there is not an issue, especially if the practitioner in question enters a area of specialization, for example moving from Familt law into Criminal law.


The problem arises when the new firm is acting against a former client of the representative. there are two central questions to be considered:

  1. Did the paralegal receive confidential information attributable to the paralegal-client relationship that is relevant to the new matter with the new firm?
  2. Is there a risk that the information could be used to the prejudice of the former client?


This is the crux of the problem. It is not about what that legal professional can remember, as actual misuse of confidential information is extremely difficult to prove. No client can be reasonably expected to prove what a lawyer remembers about their communications. Increasingly clients are better informed than ever before, the second principle.


The reasonably informed member of the public


The Court rejected the idea that there must be a demonstrated probability of actual misuse. The worst possible circumstance is that the professional has a photographic memory. The court makes the assumption that the knowledge is constant on ongoing. Given that we live in the computer era, where everyone retains digital records of everything. it is fair to assume that even after several years the representative would not forget details about earlier cases in their career.


The question that matters here is would a reasonably informed member of the public be satisfied that the confidential information would not be used against the former client, them? In many respects it is the automatic assumption (even ewhere the paralegal or lawyer has done nothing wrong). This is where the MacDonald Estate case becomes much more than a technical conflict-of-interest question. It recognizes that the administration of justice depends upon public confidence in the integrity of lawyers and paralegals to maintain the confidences they have been trusted with.


The court recognizes three competing interests here


  1. The protection of the integrity of the justice system.
  2. A client's right to choose their legal counsel.
  3. The right and obility for the legal professional to seek alternative job opportunities.


Every professional must maintain high ethical standards and protect the confidential information they are entrusted with. Their hands cannot be tied. MacDonald Estate tries to balance these competing interests.

Confidentiality is broader than secrecy


How legal professionals, like paralegals, manage client relationships matters. The duty isn't merely about not disclosing the client's secrets, for example what happened with the Paul Bernardo tapes in the 1990s impacts every legal professional. Professionals don't put themselves in a position where confidential information obtained from one client could potentially be used against that very client at a later date.


A practical example, a paralegal previously represented a landlord in connection with a particular building and learned:

  • the landlord's financial circumstances;
  • the landlord's litigation strategy;
  • weaknesses in the landlord's evidence;
  • settlement limits;
  • How the landlord conducts their business.


These may, individually seem small pieces of information, they are and they may change over time. When said paralegal subsequently represents a tenant against said landlord in a subsequent dispute, the ethical problem isn't necessarily that the lawyer intends to disclose any of their prior knowledge. The problem is that the paralegal possesses information capable of prejudicing the former client and their interests. Negotiations, options, discussions about resolution are all potentially tainted.


Watch the Spin Legal episode by Peter Giblett and Angela Browne.

The appearance of impropriety


This is vital! Justice must not only be done; it must be seen to be done. to be clear, it does not mean that every hypothetical or fanciful appearance of wrongdoing automatically creates a conflict. the appearance principle recognizes that legal ethics must be seen to operate in a profession where clients disclose extremely sensitive information.


The duty follows the lawyer or paralegal into the firm


One of the most important practical consequences is imputed knowledge. A lawyer or paralegal cannot blandly say: "I personally dodn't work on this new file, so there is no conflict." The knowledge of one paralegal can have consequences for the entire firm, this is especailly where the lawyer's client is the legal firm itself.


A lawyer working for Law Firm A (which is suing Law Firm B) can take a job at Law Firm B, but only if strict conflict-of-interest guidelines under the Law Society of Ontario (LSO) Rules of Professional Conduct are satisfied. Under Rules 3.4-17 to 3.4-23 (Conflicts Arising from a Transferring Lawyer). The rules establish two primary paths depending on the lawyer's involvement in the lawsuit:

  1. If the transferring lawyer actively worked on the lawsuit against Law Firm B, or otherwise acquired material confidential information that could prejudice Law Firm A's client, Law Firm B is disqualified from continuing its own representation.
  2. If the lawyer worked at Law Firm A but had absolutely no exposure to, or knowledge of, or confidential information regarding the lawsuit against Law Firm B, no conflict of interest exists under Rule 3.4-20. Law Firm B may hire the lawyer without needing client consent or formal screening mechanisms, though a thorough conflict check must still be completed prior to the hire.


A paralegal may move to Law Firm B strictly under specific conditions managed by robust conflict screening and institutional "ethical walls". Under the Law Society of Ontario (LSO) Paralegal Rules of Conduct, transferring firms when the two firms are on opposing sides of an active lawsuit triggers strict rules regarding conflicts of interest and the protection of confidential information. Whether the paralegal can smoothly transition—or if Law Firm B will be disqualified from continuing the lawsuit—depends entirely on what the paralegal knows. Under Rule 3.05 and the consent from Law Firm A.


Essentially the transfer may only go ahead, If the paralegal has NO relevant confidential information: If the paralegal worked in a completely different department at Firm A and has zero knowledge of the lawsuit, which for a small legal firm is almost impossible. The size of the law firm is vital, for a smallfirm this is impossible.


Professional rules are not merely disciplinary rules


In MacDonald Estate, the Supreme Court explained that courts have an inherent supervisory jurisdiction over lawyers and paralegals because they are all officers of the court. Professional codes of conduct are therefore important evidence of the profession's accepted ethical standards, but the court's authority to disqualify counsel does not simply arise because a law society rule has been breached.


Professional codes express the profession's collective view concerning appropriate standards and constitute an important statement of public policy, which every member of the profession is expected to adhere to.


A lawyer or paralegal in such circumstances may face:

  • professional discipline;
  • removal from a file;
  • disqualification of the firm;
  • civil liability;
  • breach-of-fiduciary-duty consequences;

All of course, depending upon the circumstances of the case.


The Ontario lawyers and paralegals.


The rules from MacDonald Estate remain highly relevant to Ontario lawyers and paralegals.  LSO's conflicts guidance⁠ describes a conflict as arising where there is a substantial risk that a licensee's loyalty or representation of a client will be materially and adversely affected by competing duties or interests. Thus, the modern framework can be thought of as involving several overlapping ethical concepts:


Confidentiality → loyalty → conflicts → fiduciary obligations → professional integrity → public confidence.


In Ontario, paralegals are regulated legal professionals and are subject to professional obligations concerning conflicts, confidentiality, competence, loyalty and client service.


The most important lesson from MacDonald Estate is the ethical obligation of a legal professional is not exhausted by avoiding intentional wrongdoing. A legal professional occupies a position of trust. The client is entitled to assume that information disclosed in confidence will always remain protected, that the professional's loyalty will not be divided improperly by their future actions, and that the professional will not exploit information obtained through the professional relationship.

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